Jobs in Tanzania 2020: New Job Vacancies at Airtel Africa Limited 2020
AJIRA TANZANIA 2020 | NAFASI ZA KAZI 2020 | NAFASI ZA KAZI AIRTEL | AJIRA MPYA TANZANIA AIRTEL
About us
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 335 million customers across its operations at the end of August 2015. To know more please visit, www.airtel.com
Position: Data and Customer Life Management - Manager
Dar es Salaam, Tanzania
Airtel Tanzania PLC is looking for a suitable candidate for the Data and CLM Manager Position .The incumbent will be responsible for planning and achieving the targeted revenue from the prepaid product categories for Voice and Non-Voice while also
ensuring implementation of customized programs to create stickiness of the existing base , resulting in reduced customer churn & higher usage.
Key deliverables;
1. Drive Data Hygiene
Ensure UnR programs are in place to drive data penetration
Develop programs to drive data users through the open market device selling outlets
Develop Data Commando Program for universities
Drive smartphone penetration through retail, franchise and open market
2 .Working with internal and external customers to drive end to end flawless implementation and execution
Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being
3. Drive innovation
Have 1 innovation a quarter
Drive Data VAS – selling a purpose to use data, not only the MB itself
4. Grow Data NPS
Make sure product awareness is driven on the ground through Brand and Sales
As few as possible calls to the call center and on social
Develop programs to drive gifting and promote word-by-mouth
5. Achieve the desired revenue from the base by designing and developing customizedprograms
6.To create customer base stickiness and hence reduce churn.
Qualifications and Experience;
Bachelor Degree in Computer science or any other related filed
MBA in Marketing
Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
5+ years minimum working experience in telecommunications Industry
Experience on delivering multiple complex projects
MS office proficiency
Confident
Assertive
Results oriented.
MODE OF APPLICATION: APPLY ONLINE!
Deadline for receiving applications is 19th Mar 2020.
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