Regional Trainer (Thirteen Positions)

The jobholder will be responsible for building, developing and delivering sales training program for d.light at the regional level.

Responsible for conducting regular training needs analysis in order to determine the most relevant and cost-effective training solutions for sales teams and the Service Center team that will improve individual / team knowledge, skills and in turn business performance.
Works with the Regional Training Coordinator / Zonal Business Manager / Head of Sales & Distribution to identify the training requirements tailored to the business needs and individual PDP’s; determines the priorities and plans a 6-month rolling cycle to create a regional training calendar.
Contributes to the design, development and production of training materials, documents and manuals to ensure consistency and quality of content and delivery to meet the specific needs of the regional training program.
Provides coaching and development to the sales team and service center staff to ensure effective implementation of all new and existing field and classroom-based training programs.
Assists with the induction and training for new regional staff; works with the Zonal Business Manager to ensure quality standards are met, identify any immediate training needs and provides the appropriate training.
Evaluate and reviews training materials and tools utilized in the regions, updates as appropriate to ensure maximum effectiveness.
Works closely with the Zonal Business Managers to ensure thorough implementation and evaluation of the training programs

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